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metal_meltdown
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[SOLVED] 29122017 update

Sat Dec 30, 2017 4:38 pm

hello, I performed the last update of December 29, but I report that the adaptive brightness no longer works (the screen remains always on the same intensity) and also the proximity sensor does not work during calls. Is it possible to solve the problem manually or do I have to wait for a new fix? thank you.
 
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blackview_admin
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Re: 29122017 update

Sat Dec 30, 2017 4:51 pm

Please perform a factory reset and report back.
 
metal_meltdown
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Re: 29122017 update

Sun Dec 31, 2017 4:18 pm

I preferred not to do the hard reset, but turn off the phone all night and switch it on again in the morning. The problems described above seem to be resolved.
 
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blackview_admin
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Re: 29122017 update

Mon Jan 01, 2018 2:49 pm

metal_meltdown wrote:
I preferred not to do the hard reset, but turn off the phone all night and switch it on again in the morning. The problems described above seem to be resolved.


Keep in mind that not performing a factory reset after each firmware update can create unexpected issues :geek:
 
metal_meltdown
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Re: 29122017 update

Mon Jan 01, 2018 8:55 pm

blackview_admin wrote:
metal_meltdown wrote:
I preferred not to do the hard reset, but turn off the phone all night and switch it on again in the morning. The problems described above seem to be resolved.


Keep in mind that not performing a factory reset after each firmware update can create unexpected issues :geek:


I did not do the factory reset because I thought it would bring the phone back to its original state that came out of the factory, then delete the last update made, sorry
 
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blackview_admin
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Re: 29122017 update

Mon Jan 01, 2018 8:59 pm

metal_meltdown wrote:
blackview_admin wrote:
metal_meltdown wrote:
I preferred not to do the hard reset, but turn off the phone all night and switch it on again in the morning. The problems described above seem to be resolved.


Keep in mind that not performing a factory reset after each firmware update can create unexpected issues :geek:


I did not do the factory reset because I thought it would bring the phone back to its original state that came out of the factory, then delete the last update made, sorry


Now you know it ;)

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