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rafaelia
Posts: 9
Joined: Mon Dec 11, 2017 8:22 pm

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Dec 24, 2017 10:40 am

Update: After replacing the charging board in my phone on the 21st I've experienced no further restarts, it seems to have resolved the issue.

It does seem that this was a hardware issue after all,
To reiterate the board I purchased was version 1.1

Hope this helps :)
 
ozolli
Posts: 22
Joined: Sun Dec 10, 2017 10:45 pm

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Dec 24, 2017 11:03 am

rafaelia wrote:
To reiterate the board I purchased was version 1.1

And the replaced board was a version 1.1 too. That's weird :?
 
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Mike!
Posts: 74
Joined: Sun Sep 24, 2017 5:31 pm
Location: Germany

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Dec 24, 2017 11:26 am

One should at least wait 2 weeks before stating the reboots are really gone. I once had 10 days without reboot before they came back (did not change the board yet).
 
rafaelia
Posts: 9
Joined: Mon Dec 11, 2017 8:22 pm

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Dec 24, 2017 11:52 am

Mike! wrote:
One should at least wait 2 weeks before stating the reboots are really gone. I once had 10 days without reboot before they came back (did not change the board yet).


You're right, I spoke too soon, it just restarted on it's own... :|
 
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Mike!
Posts: 74
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Location: Germany

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Dec 24, 2017 11:59 am

That's really bad! The one I ordered is 1.0, at least the images say that. But it will take some more weeks until it reaches me, I guess.
 
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blackview_admin
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Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Dec 24, 2017 1:05 pm

Although the tech team stated that it's an hardware issue, what about flashing the 20171219 firmware in the mean time to see if the issue gets mitigated?

This firmware solved the battery drain problem that plagued some users and that was commonly associated also with sudden reboots.....
 
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Mike!
Posts: 74
Joined: Sun Sep 24, 2017 5:31 pm
Location: Germany

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Dec 24, 2017 1:18 pm

Will this be available via OTA?
 
mambociccio
Posts: 9
Joined: Tue Nov 07, 2017 5:06 pm

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Dec 24, 2017 1:31 pm

No Ota update ....... Why why why why?
 
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blackview_admin
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Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Dec 24, 2017 2:41 pm

Flash file is available! flash it guys! :D
 
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Mike!
Posts: 74
Joined: Sun Sep 24, 2017 5:31 pm
Location: Germany

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Dec 24, 2017 2:44 pm

That does not answer the question.

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