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ameerah
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Posts: 3
Joined: Sat Nov 25, 2017 7:25 pm

[SOLVED] I want to resolve my phone urgent after update

Sat Nov 25, 2017 7:32 pm

Request urgent solution
My phone system has changed today, and after that I changed the mode of light to night. Then the screen turned darker. I could not set up the settings or turn off the phone. Note that the sound still works, and when I touch the screen some applications are running but I can not see them.
My phone BV 800
 
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blackview_admin
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Re: I want to resolve my phone urgent after update

Wed Nov 29, 2017 4:13 pm

what update did you make and how? What light setting did you change exactly?
 
Rugged_DOC
Posts: 19
Joined: Sun Nov 26, 2017 12:47 pm

Re: I want to resolve my phone urgent after update

Wed Nov 29, 2017 10:31 pm

We can't understand your problem properly, but a factory reset should fix the problem considering that it happened after interacting with some settings. Let us know.
 
ameerah
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Joined: Sat Nov 25, 2017 7:25 pm

Re: I want to resolve my phone urgent after update

Thu Nov 30, 2017 6:15 am

I have prepared factory settings. The update already mentioned can update the Android system
 
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blackview_admin
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Re: I want to resolve my phone urgent after update

Thu Nov 30, 2017 10:19 am

ameerah wrote:
I have prepared factory settings. The update already mentioned can update the Android system


Did the factory reset fix your problem?

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