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chrisgo
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Posts: 2
Joined: Thu Nov 23, 2017 6:21 am

[SOLVED] Allow buttons not working

Fri Nov 24, 2017 1:42 am

Hello all. I just brought a new BV8000 pro and am having an issue with the Allow selection to allow access for apps etc. For example i wish to add the weather-zone widget to my screen in nova launcher, however when it comes to giving it permissions a press allow but nothing happens and i have to press deny to exit. Any Ideas what could be causing this? Oh and it also happened before i installed nova launcher, so it is happening with ALL launchers. Thank for any help. it is much appreciated. Chris
 
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blackview_admin
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Re: Allow buttons not working

Fri Nov 24, 2017 11:15 am

Check if you have any sceen overlay apps active (like for light dimming at night).
If nothing helps you could try to install the latest firmware and perform a wipe/factory reset*


* wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume-up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown - press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now

Please report if this solved your issue or not.
 
chrisgo
Topic Author
Posts: 2
Joined: Thu Nov 23, 2017 6:21 am

Re: Allow buttons not working

Fri Nov 24, 2017 1:25 pm

Admin your bloods worth bottling.

A Factory reset was a pain in the butt, however it fixed the issues i was having so all good.

Thank you for your advice and help, very much appreciated.

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