Blackview User Forum

 
mathatter
Topic Author
Posts: 4
Joined: Tue Nov 14, 2017 4:12 pm

[SOLVED] Screen broke and Hard Brick

Tue Nov 14, 2017 4:19 pm

First and foremost my "unbreakable" phone broke when it fell from desk height (about 3 feet) onto the floor. This was annoying but the phone was still usable.... until I tried to OTA update it and its now bricked.
Pressing the Power and Vol Keys brings it into recovery mode, however it just shows the android logo and says "No Command"
I have tried everything I can think of to get it to power back on so I can get my data for when I buy a new phone but nothing I have tried can make it power again.

All my friends were jealous of my phone and many ordered on of their own. It's a sad day to see my shinny new birthday gift broken after only a week.
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Screen broke and Hard Brick

Fri Dec 01, 2017 9:00 am

Hi dear,
I'm sorry for your device getting damaged. It's a rugged phone, but it still can't ignore physics or bad luck.

Enter into recovery mode following this guide:
viewtopic.php?f=192&t=334922

and perform a factory reset. You will lose all data, but there are good chances that it'll resolve your problem.

Who is online

Users browsing this forum: No registered users and 2 guests