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albertosola
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Posts: 1
Joined: Sun Sep 24, 2017 12:29 pm

Problems with the speaker in less than a month

Sun Sep 24, 2017 12:39 pm

Hi, I bought a pro 8000 a month ago and I have problems with the loudspeaker, I hear an annoying high pitched noise, it distorts the audio as if the speaker had discon - tinued, it started to fail a few days ago, I need to know how to get a speaker spare.
 
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Re: Problems with the speaker in less than a month

Fri Oct 13, 2017 12:56 pm

-you could try to clean the speker with a magnet, air or water
-you can ask your seller for help
-you can search for spare parts on aliexpress
 
prascho
Posts: 50
Joined: Mon Sep 26, 2016 11:43 am

Re: Problems with the speaker in less than a month

Fri Oct 13, 2017 3:21 pm

albertosola wrote:
Hi, I bought a pro 8000 a month ago and I have problems with the loudspeaker, I hear an annoying high pitched noise, it distorts the audio as if the speaker had discon - tinued, it started to fail a few days ago, I need to know how to get a speaker spare.


I have the same problem - it seems some units come with defective speakers from the manufacturer. The merchant I bought them from confirmed this but then stopped responding my messages, so I got a complete refund from AliExpress. I purchased replacements here:

https://www.aliexpress.com/item/2pcs-lo ... 40228d8052

They come today for about 10 days from China to Bulgaria. I am waiting now for the service centre to replace them - it will be ready next week I hope.
 
prascho
Posts: 50
Joined: Mon Sep 26, 2016 11:43 am

Re: Problems with the speaker in less than a month

Mon Oct 16, 2017 2:27 pm

I replaced my phone speakers with the new ones I bought from AliExpress - they were ok for exactly 1 hour and then both started to sizzle terribly!

Again - the phone cannot be used for making calls. The guys from the service center where the speakers were replaced suggested that this is most possibly a software problem with the polyphony.

I am using the latest ROM update via OTA - 20171011.

Admin - any suggestions?
 
prascho
Posts: 50
Joined: Mon Sep 26, 2016 11:43 am

Re: Problems with the speaker in less than a month

Mon Oct 16, 2017 2:41 pm

I found a video of the problem - it is made by another user but I have exactly the same problem both with Loudspeaker and Earspeaker

https://www.youtube.com/watch?v=ZUi-Dysx0Vg

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