Has anyone had any luck receiving warranty from Blackview??
I'm just about over it. They found a fault in my wife's p2 lite, said to contact seller and request a replacement. If i can't get a response from seller to let them know.
So i did this. Aliexpress seller would not reply, so i kept resending the same message each day until i got a response from them. They said they could provide me with a discount on my next purchase, and they could not replace the phone under warranty. Unless its a 100% discount on a p2 lite, its no good to me.
Blackview will not comment or help me out. Great service!!
I have the bv8000 pro, i hope i dont have problems with it...
Blackview wont be high on my list for replacement phones or to recommend them to anyone.
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Re: Warranty
Your seller is always the first contact for your warranty. If the seller don't help feel free to contact us for help and provide all information (device, issue, shop, order number, imei, etc.)
Re: Warranty
blackview_admin wrote:Your seller is always the first contact for your warranty. If the seller don't help feel free to contact us for help and provide all information (device, issue, shop, order number, imei, etc.)
I have been trying to contact you for 2 weeks and you will not respond. I have been posting daily messages on the P2 Lite forum trying to get your attention but you will not respond. I have tried to contact you via the contact us web form on the blackview website, no response...
Aliexpress seller will not do anything except offer a discount on my next order which doesn't get my phone fixed.
CAN YOU PLEASE HELP?? Which is the best way to get you the information needed??
Re: Warranty
jmi81 wrote:blackview_admin wrote:Your seller is always the first contact for your warranty. If the seller don't help feel free to contact us for help and provide all information (device, issue, shop, order number, imei, etc.)
I have been trying to contact you for 2 weeks and you will not respond. I have been posting daily messages on the P2 Lite forum trying to get your attention but you will not respond. I have tried to contact you via the contact us web form on the blackview website, no response...
Aliexpress seller will not do anything except offer a discount on my next order which doesn't get my phone fixed.
CAN YOU PLEASE HELP?? Which is the best way to get you the information needed??
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