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[SOLVED] WATER PROBLEM

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darkphoenix
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Posts: 5
Joined: Mon Jul 31, 2017 6:44 pm

[SOLVED] WATER PROBLEM

Mon Jul 31, 2017 7:02 pm

Good day,
i received my BV8000 Pro last week, i was very happy to the phone until i went to the lake and i tried to see if the phone is waterproof, unfortunately some water entered into the phone, I did not want to believe it succesed really, so i went quickly at Home to dry the phone and i seen that one screw on the back did not have a rubber gasket, now the phone is in recovery mode but i can do nothing because the buttons aren't work.
What can i do? The phone is new and i'm very happy with this phone, do you have any solution?
do you provide any type of guarantee?
I'm looking forward to your reply.
Best regards.
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blackview_admin
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Re: WATER PROBLEM

Thu Aug 03, 2017 10:47 am

I will check this and reply if I get a solution.
Please provide a photo of the missing rubber gasket.
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darkphoenix
Topic Author
Posts: 5
Joined: Mon Jul 31, 2017 6:44 pm

Re: WATER PROBLEM

Mon Aug 07, 2017 4:18 pm

Hi,
thank you for your kindly reply.
In the attachment the photo of the missing rubber gasket.
I hope you find a solution, because i was really happy with the phone.
Thank you in advance.
Darkphoenix.
Last edited by darkphoenix on Tue Aug 08, 2017 7:45 am, edited 1 time in total.
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darkphoenix
Topic Author
Posts: 5
Joined: Mon Jul 31, 2017 6:44 pm

Re: WATER PROBLEM

Mon Aug 07, 2017 4:49 pm

Hi,
thank you forma tour kindly reply.
In the attachment the photo of the missing rubber gasket.
I hope you'll find a solution.
Thank you in advance.
Darkphoenix
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darkphoenix
Topic Author
Posts: 5
Joined: Mon Jul 31, 2017 6:44 pm

Re: WATER PROBLEM

Mon Aug 07, 2017 4:54 pm

Hi,
when i attached the photo i get an http error, please confirm me if you received the attachment or provide me an email address where i can send it.
Regards
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darkphoenix
Topic Author
Posts: 5
Joined: Mon Jul 31, 2017 6:44 pm

Re: WATER PROBLEM

Tue Aug 08, 2017 8:06 am

Hi,
finally i figured out how to attach the photo.
I hope you find a solution, because i was really happy with the phone.
Thank you in advance.
Darkphoenix.
Attachments
missing rubber gasket.gif
missing rubber gasket.gif (810.68 KiB) Viewed 3564 times
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ELEI
Posts: 1
Joined: Tue Aug 08, 2017 9:02 am

Re: WATER PROBLEM

Tue Aug 08, 2017 9:06 am

hello,
i have the same problem with my bv8000pro, I've just bought BV8000pro from AMAZON USA, two weeks ago, the phone has exposed to water and now its stop charging and the water was entered to the back camera. what to do?
thanks
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giesenroel
Posts: 1
Joined: Tue Sep 26, 2017 5:43 pm

Re: WATER PROBLEM

Sat Oct 21, 2017 6:22 pm

Hello i have the same problem with my phone and now it doesn't turn on an it doesn't charge
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