Blackview User Forum

[SOLVED] WATER PROBLEM

Locked
 
darkphoenix
Topic Author
Posts: 5
Joined: Mon Jul 31, 2017 6:44 pm

[SOLVED] WATER PROBLEM

Mon Jul 31, 2017 7:02 pm

Good day,
i received my BV8000 Pro last week, i was very happy to the phone until i went to the lake and i tried to see if the phone is waterproof, unfortunately some water entered into the phone, I did not want to believe it succesed really, so i went quickly at Home to dry the phone and i seen that one screw on the back did not have a rubber gasket, now the phone is in recovery mode but i can do nothing because the buttons aren't work.
What can i do? The phone is new and i'm very happy with this phone, do you have any solution?
do you provide any type of guarantee?
I'm looking forward to your reply.
Best regards.
Top
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:
Contact blackview_admin

Re: WATER PROBLEM

Thu Aug 03, 2017 10:47 am

I will check this and reply if I get a solution.
Please provide a photo of the missing rubber gasket.
Top
 
darkphoenix
Topic Author
Posts: 5
Joined: Mon Jul 31, 2017 6:44 pm

Re: WATER PROBLEM

Mon Aug 07, 2017 4:18 pm

Hi,
thank you for your kindly reply.
In the attachment the photo of the missing rubber gasket.
I hope you find a solution, because i was really happy with the phone.
Thank you in advance.
Darkphoenix.
Last edited by darkphoenix on Tue Aug 08, 2017 7:45 am, edited 1 time in total.
Top
 
darkphoenix
Topic Author
Posts: 5
Joined: Mon Jul 31, 2017 6:44 pm

Re: WATER PROBLEM

Mon Aug 07, 2017 4:49 pm

Hi,
thank you forma tour kindly reply.
In the attachment the photo of the missing rubber gasket.
I hope you'll find a solution.
Thank you in advance.
Darkphoenix
Top
 
darkphoenix
Topic Author
Posts: 5
Joined: Mon Jul 31, 2017 6:44 pm

Re: WATER PROBLEM

Mon Aug 07, 2017 4:54 pm

Hi,
when i attached the photo i get an http error, please confirm me if you received the attachment or provide me an email address where i can send it.
Regards
Top
 
darkphoenix
Topic Author
Posts: 5
Joined: Mon Jul 31, 2017 6:44 pm

Re: WATER PROBLEM

Tue Aug 08, 2017 8:06 am

Hi,
finally i figured out how to attach the photo.
I hope you find a solution, because i was really happy with the phone.
Thank you in advance.
Darkphoenix.
Attachments
missing rubber gasket.gif
missing rubber gasket.gif (810.68 KiB) Viewed 3565 times
Top
 
ELEI
Posts: 1
Joined: Tue Aug 08, 2017 9:02 am

Re: WATER PROBLEM

Tue Aug 08, 2017 9:06 am

hello,
i have the same problem with my bv8000pro, I've just bought BV8000pro from AMAZON USA, two weeks ago, the phone has exposed to water and now its stop charging and the water was entered to the back camera. what to do?
thanks
Top
 
giesenroel
Posts: 1
Joined: Tue Sep 26, 2017 5:43 pm

Re: WATER PROBLEM

Sat Oct 21, 2017 6:22 pm

Hello i have the same problem with my phone and now it doesn't turn on an it doesn't charge
Top
Locked

Who is online

Users browsing this forum: Baidu [Spider] and 2 guests