Blackview User Forum

 
X-Mal
Topic Author
Posts: 8
Joined: Fri Jul 21, 2017 9:03 pm

Re: Flashlight stopped working.

Mon Aug 07, 2017 9:54 am

Hi,
yes i did some restarts and switch off/ons with the phone. The light doesn't run in any app (qs, outdoor toolbox, camera...).

But yesterday the battery of the phone was down to 8%, so I charged it. While charging, the flashlight-symbol in quicksettings first seems to be kind of "greyed out". I touched it several times but it didn't get green. After charging to 15% the symbol was touchable again and the LED WENT ON!!! I switched it off after a minute, tried to switch on instantly again and... NOTHING. Since then I can't switch on the LED again, same as before.
Any ideas?
 
tipanic
Posts: 6
Joined: Mon Aug 07, 2017 8:11 am

Re: Flashlight stopped working.

Mon Aug 07, 2017 10:19 am

Hi! I have this problem too. I made factory reset for remont flashlight. And nothing. Flashlight is not working. I have 20170718.
 
tipanic
Posts: 6
Joined: Mon Aug 07, 2017 8:11 am

Re: Flashlight stopped working.

Mon Aug 07, 2017 2:52 pm

Hi
 
Dyrsa
Posts: 6
Joined: Thu Aug 03, 2017 1:04 pm

Re: Flashlight stopped working.

Mon Aug 07, 2017 5:23 pm

Sure ideas. Phone went into energy saving regime, when phone functions are primary, and others battery consuming functions are limited in use.
 
X-Mal
Topic Author
Posts: 8
Joined: Fri Jul 21, 2017 9:03 pm

Re: Flashlight stopped working.

Thu Aug 10, 2017 8:24 pm

Hi again,
I've tried to reproduce the situation by trying to switch on the LED just right after the phone leaves energy saving mode (at 16% charged), but this time it doesn't work. I let let the battery charge to full over night and left the flashlight-quicksettings unintentionally switched on. This morning I woke up by the light of the LED! I switched it off - and again - couldn't turn it on afterwards. Right now I assume some kind of system-bug, because
1. the LED itself works (every now and then...)
2. none of the apps can start the flashlight.

Anything more we could test to solve the problem?
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Flashlight stopped working.

Fri Aug 11, 2017 8:13 am

We will study this issue. Please provide as much related information as possible.
 
X-Mal
Topic Author
Posts: 8
Joined: Fri Jul 21, 2017 9:03 pm

Re: Flashlight stopped working.

Fri Aug 11, 2017 7:58 pm

blackview_admin wrote:
We will study this issue. Please provide as much related information as possible.

Hi,
what can I do/test to help you analyse?
 
tipanic
Posts: 6
Joined: Mon Aug 07, 2017 8:11 am

Re: Flashlight stopped working.

Sat Aug 19, 2017 9:06 pm

The flashlight is simply broken. The phone needs remont. X-mal, bro, do not listen this admin! He tells lies!
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Flashlight stopped working.

Tue Aug 22, 2017 6:44 am

Hello everyone, it is about poor contact. You can find the repairing shop to disassemble the phone and restore the led flashlight.

Who is online

Users browsing this forum: No registered users and 1 guest