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akalaszi
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Posts: 7
Joined: Thu Jul 13, 2017 4:44 pm

[SOLVED] Camera error for a just unpacked BV8000PRO

Thu Jul 13, 2017 4:56 pm

I just unpacked my brand new Blackview BV8000 Pro
The bottom part of the camera starts flashing. No pictures taken, no video was recorded previously.
The photos taken are not affected by the error, just the real time view.

see it in action
https://youtu.be/OLF9b8uOF54

Please suggest solution.
 
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blackview_admin
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Re: Camera error for a just unpacked BV8000PRO

Fri Jul 14, 2017 9:11 am

 
Zeerch
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Joined: Sat Jun 03, 2017 8:41 am

Re: Camera error for a just unpacked BV8000PRO

Fri Jul 21, 2017 11:16 am

How did you resolve your issue?
 
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blackview_admin
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Re: Camera error for a just unpacked BV8000PRO

Thu Jul 27, 2017 11:58 am

We also published a firmware update now that should solve the camera issue: viewtopic.php?f=192&t=213272
 
schiaucu
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Re: Camera error for a just unpacked BV8000PRO

Sat Jul 29, 2017 7:06 pm

Hello, as a novice, I have no idea how to perform a firmware update. Can you explain me how to be done?
 
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blackview_admin
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Re: Camera error for a just unpacked BV8000PRO

Mon Jul 31, 2017 11:47 pm

schiaucu wrote:
Hello, as a novice, I have no idea how to perform a firmware update. Can you explain me how to be done?


you could use SP Flash Tool or you can use the local update option in the settings, but I recommend SP Flash Tool as it will perform a clean flash
 
schiaucu
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Re: Camera error for a just unpacked BV8000PRO

Tue Aug 01, 2017 9:50 am

The last update does not solve the problem. The camera is still out of focus and the images blurry.
 
Geko
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Joined: Sat Jul 29, 2017 8:01 pm

Re: Camera error for a just unpacked BV8000PRO

Wed Aug 02, 2017 8:15 am

Yo tenía ese problema...las fotos con texto(página de libro,etc) no se podían leer,pero se solucionó con la actualización,aunque tarda en enfocar y hay que apuntar con el dedo en la pantalla....con la apk google Camera va mejor
 
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blackview_admin
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Re: Camera error for a just unpacked BV8000PRO

Thu Aug 03, 2017 9:16 am

schiaucu wrote:
The last update does not solve the problem. The camera is still out of focus and the images blurry.


Which firmware version are you using now? 20170718?
 
schiaucu
Posts: 16
Joined: Sat Jul 29, 2017 7:04 pm

Re: Camera error for a just unpacked BV8000PRO

Thu Aug 03, 2017 9:29 am

Yes, the firmware is V0.1_20170718 and it was installed via the zip file on sd card.

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