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Can't make or receive calls
Posted: Fri Aug 02, 2019 11:13 pm
by Rob-b
I have a bv 7000 and I have had no problems with it. Up until now I am unable to make or receive calls and I have reset the phone many times without success. Could you please help me. Regards space rob–b
Re: Can't make or receive calls
Posted: Tue Aug 06, 2019 2:29 am
by blackview_admin
Hi, did you change to another phone? does it work now?
Re: Can't make or receive calls
Posted: Tue Aug 06, 2019 2:33 am
by Rob-b
Yes I have placed it in another phone and the Sim card is fine
Re: Can't make or receive calls
Posted: Tue Aug 06, 2019 2:36 am
by Rob-b
blackview_admin wrote:Hi, did you change to another phone? does it work now?
I checked the Sim card in another phone and it worked fine. As I said before, it was working fine in the black view but for some unknown reason, it stopped working
Re: Can't make or receive calls
Posted: Tue Aug 06, 2019 3:10 am
by blackview_admin
OK, we are tracking this issue now