Freeze on calls
Posted: Wed Oct 03, 2018 4:42 pm
Dear Blackview Team,
I have bought the BV7000Pro device in november 2017, phone was excellent and i was very satisfied but the last month occured a strange issue.
1.) When in call suddenly i cant hear the other person or he cant hear me.
2.) When i start a call it freezes and if i press call termination it freeze with the messagte "Hanging Up"
3.) When somebody is trying to call me it says that i am not available but i have full signal.
All this problems can occur randomly, sometimes phone work normally.
I had update the phone to Android 7.0 but it did not fix the problem.
Waiting for your reply ASAP because i work through the phone a lot.
With kind regards
Ruslan Yefimets
Alfa Greece CEO
I have bought the BV7000Pro device in november 2017, phone was excellent and i was very satisfied but the last month occured a strange issue.
1.) When in call suddenly i cant hear the other person or he cant hear me.
2.) When i start a call it freezes and if i press call termination it freeze with the messagte "Hanging Up"
3.) When somebody is trying to call me it says that i am not available but i have full signal.
All this problems can occur randomly, sometimes phone work normally.
I had update the phone to Android 7.0 but it did not fix the problem.
Waiting for your reply ASAP because i work through the phone a lot.
With kind regards
Ruslan Yefimets
Alfa Greece CEO