bbs.blackview.com

Good morning.
I bought a bv7000 a few days ago. aesthetically it is a nice phone, the photos are beautiful, it is fast and responds well to commands.
yesterday I tried it and I had no problems, except the unstable data network.
last night it totally stopped working the data network, while the reception of calls and sms (or their sending) is quite unstable. I checked on your site the combatability of the phone with the Italian vodafone network and it is excellent.
what happened? I have already tried to restore the factory data but nothing, there continues to be the problem ...
the sim returned in the old cellphone receives regularly.
I have not done any proof of resistance or impermeability, the phone is like out of the box.
please help me, I love the phone and I would be sorry to have to give it back ...
Thank you
Alessio

Can you try to put your sim in the other slot and report back?

Unfortunately I can not do this test, not having a nano sim ...

Unfortunately, the communication with the seller is unsatisfactory (does not understand what I write) ...
Could I try to flash a new firmware? Thanks so much

I would try to perform a factory reset and try again before going to the flashing route...

Thanks for the reply. I've already reset factory settings several times without success ...

Flashing, in your case, can't solve an issue wich survives to a factory reset.
It looks like a problem with the internal antenna... maybe it got disconnected....
Unfortunately only the seller can honor warranty terms.