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my speaker and vibration are not working
Posted: Sun Jun 10, 2018 10:11 am
by Dylan
Dear blackview,
My bv7000 pro speaker and vibration are not working anymore yesterday they were working just fine.
I hope this is a problem i can solve by my self becaus i don't have the warranty anymore.
I need my phone for work so i hope this is not that big of a problem.
friendly regards, DylanÂ
Re: my speaker and vibration are not working
Posted: Mon Jun 11, 2018 3:37 pm
by blackview_admin
Hi there!
Just to start, can you please perform a factory reset and check if anything changes?
Re: my speaker and vibration are not working
Posted: Sat Jun 16, 2018 9:40 am
by Dylan
unfortenatly it does not and my phone is slowly getting worse now i am unable to use my mobile internet and my camera is going black i really don't know what is going on
Re: my speaker and vibration are not working
Posted: Sat Jun 16, 2018 9:44 am
by Dylan
it did not help and i can not connect my phone to my pc and the problem is not connected to MPT divece i am really confusedÂ
Re: my speaker and vibration are not working
Posted: Sat Jun 16, 2018 2:06 pm
by blackview_admin
I don't know what kind of damage your phone took, but there's nothing more that you can do except contacting your seller for a replacement under warranty.
If you phone isn't under warranty anymore, you can check for some official repair centers near your country:
http://blackview.hk/global-agents/