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Problem on my bv7000

Posted: Sun Apr 29, 2018 12:01 pm
by Bloss
Hello

Since this morning, the phone did not work and show me only this.

What Can I do ?

Best regards

Guillaume

Re: Problem on my bv7000

Posted: Fri May 04, 2018 10:00 am
by blackview_admin
Try to switch it off and check if one or more buttons (vol+, vol-) are stuck or free to move.

Re: Problem on my bv7000

Posted: Fri May 04, 2018 10:04 am
by Bloss
Phone is out of function. I've arrived to restart it but it has made 5 or 6 restart automatically and shut off After. Impossible to restart it, all buttons where ok.

Amazon take it in warranty.

Re: Problem on my bv7000

Posted: Sat May 05, 2018 2:25 pm
by blackview_admin
Bloss wrote:
Phone is out of function. I've arrived to restart it but it has made 5 or 6 restart automatically and shut off After. Impossible to restart it, all buttons where ok.

Amazon take it in warranty.

Hardware "Lemons" may happen. Amazon will take care without any problem. ;)