Can't make or receive calls


Rob-b: Posts: 4; Joined: Fri Aug 02, 2019 11:00 pm

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#1

Fri Aug 02, 2019 11:13 pm

I have a bv 7000 and I have had no problems with it. Up until now I am unable to make or receive calls and I have reset the phone many times without success. Could you please help me. Regards space rob–b

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blackview_admin: Posts: 8759; Joined: Mon Aug 17, 2015 3:30 am; Contact:
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Re: Can't make or receive calls

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#2

Tue Aug 06, 2019 2:29 am

Hi, did you change to another phone? does it work now?

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Rob-b: Posts: 4; Joined: Fri Aug 02, 2019 11:00 pm

Re: Can't make or receive calls

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#3

Tue Aug 06, 2019 2:33 am

Yes I have placed it in another phone and the Sim card is fine

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Rob-b: Posts: 4; Joined: Fri Aug 02, 2019 11:00 pm

Re: Can't make or receive calls

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#4

Tue Aug 06, 2019 2:36 am

blackview_admin wrote:
Hi, did you change to another phone? does it work now?

I checked the Sim card in another phone and it worked fine. As I said before, it was working fine in the black view but for some unknown reason, it stopped working

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blackview_admin: Posts: 8759; Joined: Mon Aug 17, 2015 3:30 am; Contact:
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Re: Can't make or receive calls

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#5

Tue Aug 06, 2019 3:10 am

OK, we are tracking this issue now

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