Hi,

I was playing a game on my Blackview, when it alerted me to low power. I plugged the phone into the charger for a few hours.

On retrieving the phone after it had charged, the screen remains black, however I can hear sounds and vibrations. Fingerprint unlock, turn off and on are all audible, just nothing on the screen.

I have had this phone for 1 month.

Please help.

I will ask our technician about this.