Dear Blackview people, I was so happy with my BV6000 I bought a BV7000pro. Last night the battery got down to 47% the was flickering and constantly rebooting.... I turned it off, and attempted to recharge it, but the charge light never came on. It was connected to mains power all night and never charged. the phone is DEAD. I have only had it for 3 weeks.
Greg

From where are you? Had one in our repairshop with some bad connections in the mainboard.
If you want we can have a look at it.

With best regards


Salembier electronics
Blackview Repairs Belgium
Repair centre
BeNeLux

Send us a mail : mail@dimitrisalembier.be or call 003258696969

Hi sorry I didn't see the reply.... and I've reposted another
I live in Vietnam. Seems crazy that a tough phone would die so easily... I'm 55yo I dont play games... It only does phone calls, Texts and photo's.
Is there a warranty with these things?

Heo Quay wrote:

Hi sorry I didn't see the reply.... and I've reposted another
I live in Vietnam. Seems crazy that a tough phone would die so easily... I'm 55yo I dont play games... It only does phone calls, Texts and photo's.
Is there a warranty with these things?

if you bought the phone from aliexpress you should have warranty.

vietnam is a little bit far for our services ...

but there are 2 possibilities :
a) you contact your supplier (aliexpress, amazon, ...) and ask for warranty-repair
b) you ask Blackview-admin for a sollution

If you know some repair centre in your location we can help them with all the needed information for reparation!

with best regards



Salembier electronics
Blackview Repairs Belgium
Repair centre
BeNeLux

Answered here: viewtopic.php?f=175&t=150482