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Posted: Sun Jul 02, 2017 1:07 pm
by oulie
i have a very strange problem with this phone apps keep opening randomly without me touching the phone
Has anyone had this happen to them or a way of stopping it
apart from this i like the phone and want to keep it

Re: Apps

Posted: Wed Aug 02, 2017 10:29 am
by blackview_admin
wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now

Please report if this solved your issue or not.
If it don't help please provide a video to show how the apps open without touch

Re: Apps

Posted: Wed Aug 02, 2017 4:32 pm
by oulie
I had the same problem I returned the phone back to Amazon
But I like the phone and ordered another and all is working fine

Re: Apps

Posted: Mon Sep 18, 2017 5:33 pm
by blackview_admin
thanks for your feedback