You can't be serious, that we need to return the phones to online-resellers for replacements.
This needs to be a firmware fix, and it needs to happen soon.
I'm sure most of us are already past the point in time where we can return the phones in this manner.
Blackview User Forum
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- Cricetoide
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Re: The problem with the microphones!
Can you tell more about the problem? I read many forums and all users, no one excluded, have same complains about the mic. Is this problem affecting all P2 lite sold until now?
Also, can you be clear about the nature of the problem? Is software or hardware? Because today a your representative on a russian forum wrote that next week a software update that solves the problem will be released. Is this correct? Or, if it's and hardware problem, is the factory now aware of this and producing phones whit a working mic right now?
Returning the device to the e-seller is not easy, cheap nor a fast procedure, and until you make an OFFICIAL statements we clients and reviewers don't know what to do.
Also, can you be clear about the nature of the problem? Is software or hardware? Because today a your representative on a russian forum wrote that next week a software update that solves the problem will be released. Is this correct? Or, if it's and hardware problem, is the factory now aware of this and producing phones whit a working mic right now?
Returning the device to the e-seller is not easy, cheap nor a fast procedure, and until you make an OFFICIAL statements we clients and reviewers don't know what to do.
Re: The problem with the microphones!
Thank you for upgrading the system and fixing the problem with the microphone. The interlocutors hear me perfectly.
Re: The problem with the microphones!
chrisg wrote:ococ, where is the upgrade?
Software P2 Lite_Blackview_201704110 Update via sp flash tool before P2 Lite_Blackview_201704113.An update will arrive in the air
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- blackview_admin
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Re: The problem with the microphones!
Hello everyone, for the microphone, it is a hardware problem, please contact the online reseller to get repaired or replacement.
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- jyothiraj vb
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Re: The problem with the microphones!
OCOC can you give the procedure for update using SP flashtool ?
Re: The problem with the microphones!
jyothiraj vb wrote:OCOC can you give the procedure for update using SP flashtool ?
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