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Re: BV 9800 Pro Recovery screen

Thu May 13, 2021 6:49 am

Chris5 wrote:
I have a similar problem with a family member's phone - it is an A80 running Android 10. Since a fault occurred this morning, where every app is stopping including ( android.process apps) with the phone continually rebooting itself, the command prompt suggestion of a Factory Reset during reboot was selected. But now the phone will not reboot at all and the Blackview logo has been on the screen for at least two hours. 

Hello, after checking with our engineer, the mainboard was broken and please contact the after-sales department directly.

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