Hi, can you answer if there will be a BV6300 pro update for your phone. You said maybe in January. It's been almost half a year. You make good phones but the support is poor.

BV6300Pro_EEA_TE988_V1.0_20200708V14 It's on the phone now. Is this an OTA update. Can you send OTA as an update.

how is it done? do I download to internal memory or to SD? is updated from android menu or from bootloader?

To update should I use sp_flash_tool_v5.1924?
Or the aftersale tool?