Newbie here. I could not find an A80 (NOT Pro) board so i am putting this here.

I unpacked my new phone at 11:00 and at 14:16 it is still updating. What should I do please?

Dezzyman wrote:

Newbie here. I could not find an A80 (NOT Pro) board so i am putting this here.

I unpacked my new phone at 11:00 and at 14:16 it is still updating. What should I do please?

Hello, sorry for the delay in responding to your question, is the phone updated successfully?

After asking friends, I rebooted it and is now working although there have been a few glitches (apps would not install). I believe it is OK now if a little sluggish.

Dezzyman wrote:

After asking friends, I rebooted it and is now working although there have been a few glitches (apps would not install). I believe it is OK now if a little sluggish.

Okay, next time if you have any emergence questions please contact our after-sale department directly in order to solve your problem more efficiently.

As far as I could see, there was a  48 hour turn round on after-sales department emails and the Skype feature did not work as I guess you are in a different time zone.

Dezzyman wrote:

As far as I could see, there was a  48 hour turn round on after-sales department emails and the Skype feature did not work as I guess you are in a different time zone.

Thank you for your understanding. Because of the time zone, sometimes we can't reply to you in time, once we receive the questions, we will try our best to help you solve the problem as soon as We can.