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Hello.
After 1 year using of bv7000 pro I have the problem of charging the battery.
After 6 hours of charging it just 80%.
Next, from 15% to 0% and turned off less than 1 minute has passed.
And after connecting the cable the charging didn't start for a few hours.

Where I can buy the new battery? And can I use the battery of bv8000 pro (4180 mAh)? they look the same.

Sergei_Y wrote:

Hello.
After 1 year using of bv7000 pro I have the problem of charging the battery.
After 6 hours of charging it just 80%.
Next, from 15% to 0% and turned off less than 1 minute has passed.
And after connecting the cable the charging didn't start for a few hours.

Where I can buy the new battery? And can I use the battery of bv8000 pro (4180 mAh)? they look the same.

Here you can find battery replacements:
https://www.aliexpress.com/wholesale?ca ... ro+battery

I don't reccommend using other batteries except the proper model one, as it may become hazardous.

Sergei_Y wrote:

Hello.
After 1 year using of bv7000 pro I have the problem of charging the battery.
After 6 hours of charging it just 80%.
Next, from 15% to 0% and turned off less than 1 minute has passed.

Yepp, the quality of the components used just ensures to pass warranty period without too many claims.
Battery from 15% to 0% in seconds I now - less than a year after I recieved my replacement phone quite often.
One of the reasons I always carry the BV7000Pro with me - to be able to talk about it and the hopless service you get after purchasing, so less other people fall for this brand...