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Phone headset cut-out.

Posted: Wed Nov 15, 2017 9:15 am
by madmatts
My BV7000pro randomly loses in-call volume. It is not muted, and the speaker phone function still works.
Seems to have similar issues with blue tooth devices.

This issue is present for both Android 6 and 7 - any ideas?

Build number 20170706

Re: Phone headset cut-out.

Posted: Thu Nov 23, 2017 5:35 pm
by blackview_admin
Please try to update to teh latest firmware: viewtopic.php?f=176&t=191529&p=376561#p376561
If that don't help try a factory reset after that.