If the device has off screen, the notification does not illuminate

Whatsapp? Or SMS? or what

Be specific, reinstall app or update ROM.

I have the same problem with the bv8000 pro

Ledlock wrote:

I have the same problem with the bv8000 pro

@Ledlock Then post your problem in the bv8000 pro forum, not here.

Had you checked the notification settings and had you tried to put the specific app to the whitelist of background task clear?

No notification illuminate screen!

Build number: BV7000_PRO_Blackview_20170706

SixMan wrote:

No notification illuminate screen!
Build number: BV7000_PRO_Blackview_20170706

Had you checked the notification settings and had you tried to put the specific app to the whitelist of background task clear?

Sorry, but how to put the specific app to the whitelist ?

Marco-66 wrote:

I know that a notification should only turn on the led not screen ...

Thank you! You are right. I forgot this with all the different phone models and versions