Tue Sep 12, 2017 5:13 pm
- update to the latest Firmware and perform a factory reset* in recovery after that.
- also try an other bluetooth device.
* wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume-up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown - press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now
Please report if this solved your issue or not.