Page 1 of 1

Proximity Sensor : calibration failed

Posted: Mon Aug 07, 2017 11:57 am
by lylou9
Hi,

Because my screen didn't shut down during call, I tried this for my Blackview BV7000 pro by on Amazon :

Calibrate your Proximity sensor in engineer mode:

- type *#9646633# into the keypad of the phone app
- go to tab "Hardware Testing"
- open "sensor > Light proximity sensor > PS Calibration > Calibration > do calibration

But an error message appear : "Calibration failed".

Can you help me please ?

Thanks !

Re: Proximity Sensor : calibration failed

Posted: Thu Aug 10, 2017 6:16 pm
by blackview_admin
I will report this to our technicians and reply if they find a solution for you. Which Firmware version are you using?

Re: Proximity Sensor : calibration failed

Posted: Mon Aug 14, 2017 3:18 pm
by blackview_admin
I am sorry, with the current firmware it is not possible to calibrate the sensor, just to check if it is working.