Hi, I just bought a BlackView BV7000 Pro, I started to configure my new phone, but I can't make it connect to 4G network, could anyone please Help me?

Are you coming from the USA?

I'm having the same issue. I live in the US and have At&t. The APN settings are accurate for the network but the phone will not connect to it.

You should have looked at the supported frequencies before buying - only B1/B3/B7/B8/B20 are supported and AFAIK AT&T uses B2/B4/B5/B17.

Derk is right. please check if the frequencies of your carrier are supported by this phone.

How did you find find this? I didn't see that info anywhere. Just that this: Blackview BV7000 Pro with most mobile providers in United States such as AT&T, Boost Mobile, Cricket Wireless, FreedomPop, Google Project Fi, H2O Wireless, Lycamobile, Sprint, T-Mobile, Ting (GSM), U.S. Cellular, Verizon Wireless. Blackview BV7000 Pro supports next frequencies: GSM 850 MHz, GSM 900 MHz, GSM 1800 MHz, GSM 1900 MHz, W-CDMA 900 MHz, W-CDMA 2100 MHz, LTE 800 MHz, LTE 1800 MHz, LTE 2100 MHz, LTE 2600 MHz

Alabardox wrote:

Hi, I just bought a BlackView BV7000 Pro, I started to configure my new phone, but I can't make it connect to 4G network, could anyone please Help me?

I had the same problem in Slovenia with provider A1 (big European provider). Phone recognized provider but did'n connect to 4G network.

I went to provider's tehchnical help. Guy there checked access point (APN) parameters and told me that parameters were not read correctly from SIM card. He changed two of the parameters (one was Proxy, I don't remember the other one) and then phone connected to 4G network.

Maybe this can help somebody.

- Mitja

A simple google search for "at&t lte band" gives a at&t forum posting as first result having the information - not really hard to find.