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Android System Crash
Posted: Mon Jun 19, 2017 11:03 am
by Lech
Hi Blackview Team! I got a problem with my BV7000 Pro. I saw a comunicate:
"android.process.acore has stopped" on my screen. After that anothers application started shutting down.
I shutted down my BV7000 Pro, and tried to turn it on. BV is showing only Blackview logo, and nothing else.
I need help. Tell me what to do, please.
Re: Android System Crash
Posted: Mon Jun 19, 2017 11:47 am
by blackview_admin
Start the phone into recovery:
- Press Power and Volume up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android is shown press Power and Volume up together again
- (Maybe backup your Data to SD-Card)
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now
Re: Android System Crash
Posted: Mon Jun 19, 2017 12:09 pm
by Lech
Than you for quick answer. I followed your suggestion. After I choosed recovery mode I saw opened android, but it has got red triangle with exclamation mark. I could not do anything with that. Any idea what should i do?
Re: Android System Crash
Posted: Mon Jun 19, 2017 1:09 pm
by blackview_admin
Lech wrote:Than you for quick answer. I followed your suggestion. After I choosed recovery mode I saw opened android, but it has got red triangle with exclamation mark. I could not do anything with that. Any idea what should i do?
"Then the open android (and red triangle) is shown - press Power and Volume up together again"
Re: Android System Crash
Posted: Mon Jun 19, 2017 1:37 pm
by Lech
Menu with recovery, fast boot and normal mode apeared again and nothing else. I solved problem in diferent way.
viewtopic.php?f=176&t=141026&p=335187&hilit=flash#p335187After fifth time of flashing problem disapeared. I think it was the only way to rescue my BV.
Thank you for this tutorial.
Don't hurry with Android 7. Do it well, not fast. We will wait
Re: Android System Crash
Posted: Tue Jun 20, 2017 12:10 pm
by Gemini
Or you could provide a better recovery, like TWRP, instead of the crappy stock one.
Re: Android System Crash
Posted: Thu Jun 22, 2017 12:07 pm
by blackview_admin
Lech wrote:Menu with recovery, fast boot and normal mode apeared again and nothing else. I solved problem in diferent way.
viewtopic.php?f=176&t=141026&p=335187&hilit=flash#p335187After fifth time of flashing problem disapeared. I think it was the only way to rescue my BV.
Thank you for this tutorial.
Don't hurry with Android 7. Do it well, not fast. We will wait
Thanks for your feedback how you have solved it!