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over heating of device

Posted: Sat Jun 17, 2017 4:30 pm
by PRASANTH
I received my BV 7000 PRO phone one week ago. While using, it is getting heated excessively. its metallic portion around camera on the backside is more hot. Please work on this issue and get back to me with a solution at the earliest.

Re: over heating of device

Posted: Mon Jun 19, 2017 7:16 am
by blackview_admin
Around the camera is the cpu and gpu positioned, while the phone is loading heavily, it usually will be getting heated, this is normal, please don't worry.