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Camera replace ?

Posted: Mon Jun 12, 2017 7:38 am
by Holefighter
Hi , my camera does not focus, so i ask, can i replace the camera? Can i bought a new camera for my bv7000pro maybe at aliexpress?

Camera No Focus

Posted: Thu Jun 15, 2017 7:36 am
by chadac
Hi i have same problem no focus for little distance A4 format can't be taken Read all QR Code Impossible Very bad camera
They propose me money back but i need this phone. This problem is reccurent i have read it . But it's a good phone for the price

Re: Camera replace ?

Posted: Fri Jun 16, 2017 3:27 pm
by Holefighter
Yes but i want to replace the cam by myself

Re: Camera replace ?

Posted: Tue Jun 20, 2017 2:33 pm
by Derk
Don't replace the cam by yourself, you loose the warranty!

I had the same issue and sent it back for repair in April - picked it up at customs today - got a new phone replaced.
But new phone with old software - February ROM on a phone sent in June, Blackview, you really like to p*ss off your customers...

Re: Camera replace ?

Posted: Tue Jun 20, 2017 9:15 pm
by blackview_admin
It doesn't matter if you like to change the camera by your self or exchange the device: If your phones camera don't work correct please contact your seller for help.

Re: Camera replace ?

Posted: Tue Jun 20, 2017 9:35 pm
by Holefighter
The Problem is, if i contact gearbest i habe to send it to China. I have to pay for that. Then they test it and send it back vor replace it. This takes round about 10-30 days (gearbest say this) so q. I wohnt pay for that 2. i cant be 10-30 days without my Smartphone. So how could i replace it ...

Re: Camera replace ?

Posted: Wed Jun 21, 2017 9:40 am
by blackview_admin
Holefighter wrote:
The Problem is, if i contact gearbest i habe to send it to China. I have to pay for that. Then they test it and send it back vor replace it. This takes round about 10-30 days (gearbest say this) so q. I wohnt pay for that 2. i cant be 10-30 days without my Smartphone. So how could i replace it ...


Please ask your seller for a replacement camera if you like to change it yourself.

Re: Camera replace ?

Posted: Wed Jun 21, 2017 5:21 pm
by Holefighter
OK i try it.