Blackview User Forum

 
Holefighter
Topic Author
Posts: 120
Joined: Mon May 22, 2017 2:37 pm
Location: Germany

Camera quality

Tue Jun 06, 2017 9:33 am

Hi everyone, i have a short question.

I bought a bv7000pro two weeks ago from gearbest.com i get it and i recognized that the camera will not focus. I attache some photos for example...

So gearbest say: ok you can resend it to us and we can replace it or refund it or we can refund 25$ and dont replace it.

But resend and replace takes up to 30 days and its not easy (Customs)

In the other hand 25$ is not much for a defect camera... So i attached a few pictures maybe you can say if this is normal or not. Maybe i can set some settings to make the pictures better? maybe in the engeneermode?

i think the camera dosent focus at all...

The Frontcamera seems to be ok...
IMG_20170606_112822.jpg
Frontcamera
IMG_20170606_112822.jpg (258.99 KiB) Viewed 4086 times
IMG_20170606_112811.jpg
Frontcamera
IMG_20170606_112811.jpg (284.61 KiB) Viewed 4086 times



And here the backcamera (Maincamera)

IMG_20170606_112827.jpg
Backcamera
IMG_20170606_112827.jpg (215.46 KiB) Viewed 4086 times
IMG_20170606_112805.jpg
Backcamera
IMG_20170606_112805.jpg (205.31 KiB) Viewed 4086 times
IMG_20170606_112756.jpg
Backcamera
IMG_20170606_112756.jpg (236.16 KiB) Viewed 4086 times
IMG_20170606_111339.jpg
Backcamera
IMG_20170606_111339.jpg (226.46 KiB) Viewed 4086 times
IMG_20170606_111344.jpg
Backcamera
IMG_20170606_111344.jpg (240.79 KiB) Viewed 4086 times
IMG_20170606_111327.jpg
Backcamera
IMG_20170606_111327.jpg (297.91 KiB) Viewed 4086 times
IMG_20170606_111333.jpg
Backcamera
IMG_20170606_111333.jpg (346.9 KiB) Viewed 4086 times
 
Dongermon
Posts: 158
Joined: Thu Apr 06, 2017 6:48 pm

Re: Camera quality

Wed Jun 07, 2017 10:59 am

Holefighter wrote:
Hi everyone, i have a short question.

I bought a bv7000pro two weeks ago from gearbest.com i get it and i recognized that the camera will not focus. I attache some photos for example...

So gearbest say: ok you can resend it to us and we can replace it or refund it or we can refund 25$ and dont replace it.

But resend and replace takes up to 30 days and its not easy (Customs)

In the other hand 25$ is not much for a defect camera... So i attached a few pictures maybe you can say if this is normal or not. Maybe i can set some settings to make the pictures better? maybe in the engeneermode?

i think the camera dosent focus at all...

The Frontcamera seems to be ok...
IMG_20170606_112822.jpg
IMG_20170606_112811.jpg



And here the backcamera (Maincamera)

IMG_20170606_112827.jpg
IMG_20170606_112805.jpg
IMG_20170606_112756.jpg
IMG_20170606_111344.jpg
IMG_20170606_111339.jpg
IMG_20170606_111333.jpg
IMG_20170606_111327.jpg




Have you tried different focus modes or a different camera app like open camera?
 
Holefighter
Topic Author
Posts: 120
Joined: Mon May 22, 2017 2:37 pm
Location: Germany

Re: Camera quality

Wed Jun 07, 2017 2:54 pm

I try open camera yes. But what do you Jean with focus Modes? Wäre can i change it?
 
Dongermon
Posts: 158
Joined: Thu Apr 06, 2017 6:48 pm

Re: Camera quality

Wed Jun 07, 2017 4:38 pm

Holefighter wrote:
I try open camera yes. But what do you Jean with focus Modes? Wäre can i change it?


If you're using open camera theres 3 dots above the options cog, tap on that and select from the focus modes. I will list them for you:
Automatic focus
Infinite focus
Macro focus
Locked focus
Continuous focus
 
Holefighter
Topic Author
Posts: 120
Joined: Mon May 22, 2017 2:37 pm
Location: Germany

Re: Camera quality

Wed Jun 07, 2017 6:09 pm

I try all focus modes Form opencamera but its still the same issue.....
 
Dongermon
Posts: 158
Joined: Thu Apr 06, 2017 6:48 pm

Re: Camera quality

Wed Jun 07, 2017 6:40 pm

Holefighter wrote:
I try all focus modes Form opencamera but its still the same issue.....


what rom version are you using?
 
Holefighter
Topic Author
Posts: 120
Joined: Mon May 22, 2017 2:37 pm
Location: Germany

Re: Camera quality

Wed Jun 07, 2017 9:29 pm

Aktuelle Version
BV7000_PRO_Blackview_20170411-172021

This is my Rom version
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Camera quality

Thu Jun 08, 2017 4:01 pm

Holefighter wrote:
Aktuelle Version
BV7000_PRO_Blackview_20170411-172021

This is my Rom version


Please try to update the the newer ROM.
 
Holefighter
Topic Author
Posts: 120
Joined: Mon May 22, 2017 2:37 pm
Location: Germany

Re: Camera quality

Thu Jun 08, 2017 4:39 pm

OK now i habe BV7000_PRO_Blackview_20170523-191854

And now let me show you the picture i made with this Firmware.not really Vetter/sharp
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