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Spotify application closes 30 seconds after screen shutdown

Posted: Thu Jun 01, 2017 4:14 pm
by obiwancordero
in my balckview the spotify application quits unexpectedly, within 30 seconds of shutting down the screen, any solution?

Re: Spotify application closes 30 seconds after screen shutdown

Posted: Fri Jun 02, 2017 6:06 am
by blackview_admin
We suggest you uninstall the shopify app and download and install again.

Re: Spotify application closes 30 seconds after screen shutdown

Posted: Fri Jun 02, 2017 3:10 pm
by matgr75
There is an option to close automaticly all apps after screen off somewhere in setting-memory or energy, don't remember. Turn this off.

Re: Spotify application closes 30 seconds after screen shutdown

Posted: Fri Jun 02, 2017 5:09 pm
by tomfromgermany
I had the same problem.
The solution is very simple.

I have put on a screen the spotify widget, and spotify runs quite normally.

Re: Spotify application closes 30 seconds after screen shutdown

Posted: Fri Jun 02, 2017 5:29 pm
by tomfromgermany
Hello, I had the same problem.

In the settings I have not found an option to solve the problem, but when I had put the spotifly widget on a screen, spotify ran through without problems.

Re: Spotify application closes 30 seconds after screen shutdown

Posted: Sat Jun 03, 2017 12:10 am
by obiwancordero
matgr75 wrote:
There is an option to close automaticly all apps after screen off somewhere in setting-memory or energy, don't remember. Turn this off.



hi, thanks it works!!

Re: Spotify application closes 30 seconds after screen shutdown

Posted: Tue Jun 06, 2017 2:46 pm
by blackview_admin
You can press the Softkey "Home" below the screen for 1 second and then press the settings-icon. In this Menu you can put apps on a whitelist of energy saving.

Re: Spotify application closes 30 seconds after screen shutdown

Posted: Sat Aug 05, 2017 3:12 pm
by Raleigh Chopper
matgr75 wrote:
There is an option to close automaticly all apps after screen off somewhere in setting-memory or energy, don't remember. Turn this off.



Hi , i have the same problem with Tunein closing 30 seconds after the screen shutting off, i tried looking through the menu , but can't seem to find the option to make the app keep running, could you tell me where in menu the option is
Thanks

Re: Spotify application closes 30 seconds after screen shutdown

Posted: Mon Aug 07, 2017 9:06 pm
by blackview_admin
softkey had moved from home to "recent" key