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bv700pro doa
Posted: Wed May 31, 2017 9:04 pm
by telephonething
hi
took delivery of my new phone, but it has come with no charge- and will not charge.
seller says to open the phone and remove plastic tab.
i think it`s just dead.
help please!
Re: bv700pro doa
Posted: Thu Jun 01, 2017 9:54 am
by blackview_admin
Did you receive the charging cable?
In the middle of the bottom, there is the usb sign, you should open it and plug into the charging cable.
Re: bv700pro doa
Posted: Fri Jun 02, 2017 10:32 pm
by telephonething
yes, i have done that- how else can you charge it
i have a bv5000 and i do know how they work
you cannot open a bv7000 can you?
Re: bv700pro doa
Posted: Thu Jun 08, 2017 4:42 pm
by blackview_admin
you can open it by opening the screws. you could watch if the battery is connected well.
If that don't work ask your seller for exchange.