I have the issue that the phone runs smoothly but I can't take sharp pictures.
Is there any fix or do I have to return the phone?

Derk wrote:

I have the issue that the phone runs smoothly but I can't take sharp pictures.
Is there any fix or do I have to return the phone?

IMG_20170408_114641.jpg

IMG_20170408_114508.jpg

Me too...

Did you set everything is ok?

The rest of the phone is ok and I tested the camera with different settings and also other camera apps - same issue, can't get focussed pictures.
And as the user user states he is also affected it seems to be a lack of quality control before shipping...

Hello,

Today I tested the camera, and I have also not sharp pictures. Inside and outside same resultuts. The camera is not working on the right focus.

What to do??

Regards,

Ruud.

RuudW wrote:

Hello,

Today I tested the camera, and I have also not sharp pictures. Inside and outside same resultuts. The camera is not working on the right focus.

What to do??

Regards,

Ruud.

Can you please offer some pictures for our reference?

blackview_admin wrote:

RuudW wrote:

Hello,

Today I tested the camera, and I have also not sharp pictures. Inside and outside same resultuts. The camera is not working on the right focus.

What to do??

Regards,

Ruud.

Can you please offer some pictures for our reference?

Go to the first post, ar least I already posted 2 pictures.

Can you please help to gather more information about this issue?
Is there someone else at your side have the same problem?

Trying to use camera for the first time and yes it is really poor quality with the stock app and DNG RAW capture (ie Camera2 API) is not enabled by the manufacturer so switching to Adobe Lightroom has limited impact.

The hardware (apart from the ports being non standard depth) is excellent on paper but the software/ROM really lets this phone down

What more on information do you need?
The camera can't make focussed pictures, tested with different apps and settings, examples provided.
If you don't tell me what else you need I can't provide something else.