Blackview User Forum

 
Derk
Posts: 71
Joined: Wed Jul 06, 2016 11:11 am
Location: DE-Göttingen / ID-Ketewel

Re: COULD NOT RUN ON ROOTED DEVICE

Tue Jun 20, 2017 7:42 pm

Marco-66 wrote:
Dongermon wrote:
if your phone is rooted, you can use es file explorer to change the test labels yourself in build.prop and default.prop


Thanks Dongermon, are you an user like me or are you working for Blackview ?


The way he writes his salary comes from Blackview.
And to use root browser you don't need a rooted phone, without root privileges it's a convenient way to browse the areas the stock file manager doesn't show you.

And for fixing bugs the task lies with the company providing the buggy software - believe me, I worked in quality and escalation management of Europes largest software company. If some company would buy these phones for business use and run in the root trouble they would most likely sue Blackview and then they would be fast in fixing it...
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: COULD NOT RUN ON ROOTED DEVICE

Tue Jun 20, 2017 9:10 pm

Marco-66 wrote:
Derk wrote:
....

Thanks Derk .... I will wait the "Admin" reply about this....
This was the first time I bought a Chinese phone ... I also think the last one. :lol:


I am sorry, I really owersaw one of your posts. Believe me, the test labels issue was once solved. I hope it don't exist again in 20170523. I will test it out.
 
Holefighter
Posts: 120
Joined: Mon May 22, 2017 2:37 pm
Location: Germany

Re: COULD NOT RUN ON ROOTED DEVICE

Tue Jun 20, 2017 9:38 pm

blackview_admin wrote:
Marco-66 wrote:
Derk wrote:
....

Thanks Derk .... I will wait the "Admin" reply about this....
This was the first time I bought a Chinese phone ... I also think the last one. :lol:


I am sorry, I really owersaw one of your posts. Believe me, the test labels issue was once solved. I hope it don't exist again in 20170523. I will test it out.

I have 20170523 everything ok
 
Holefighter
Posts: 120
Joined: Mon May 22, 2017 2:37 pm
Location: Germany

Re: COULD NOT RUN ON ROOTED DEVICE

Tue Jun 20, 2017 10:16 pm

Marco-66 wrote:
Holefighter wrote:
I have 20170523 everything ok

Could you try to install and execute the App ?

Jep geht a root errormessage. But only Herr, my bankingapp and Pokémon go run without any problems.
 
Dongermon
Posts: 158
Joined: Thu Apr 06, 2017 6:48 pm

Re: COULD NOT RUN ON ROOTED DEVICE

Tue Jun 20, 2017 11:09 pm

Marco-66 wrote:
Dongermon wrote:
if your phone is rooted, you can use es file explorer to change the test labels yourself in build.prop and default.prop


Thanks Dongermon, are you an user like me or are you working for Blackview ?


im just helping on the forum buddy
 
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blackview_admin
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Re: COULD NOT RUN ON ROOTED DEVICE

Wed Jun 21, 2017 8:32 am

I will tell our developers to keep an eye on the test-keys for the next publish.
I know this don't helps you but I can tell you that in the next ROM Version we are testing currently the Samsung Smart Home is running without problems.
 
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blackview_admin
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Re: COULD NOT RUN ON ROOTED DEVICE

Thu Jun 22, 2017 3:26 am

Marco-66 wrote:
Holefighter wrote:
Jep geht a root errormessage. But only Herr, my bankingapp and Pokémon go run without any problems.


Thanks a lot Holefighter. So the bug is still present, at least it is a bug that prevents me from using the Samsung App ...


1. what app been installed and can be used in your phone
2. which app can not be used in your phone, the app name.
thank you, waiting your reply. We are going to figure this out.
 
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blackview_admin
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Re: COULD NOT RUN ON ROOTED DEVICE

Thu Jun 22, 2017 11:47 am

Marco-66 wrote:
blackview_admin wrote:

I do not understand what you mean ... Until now I cannot use the Samsung Smart Home APP, which information do you need ?


Sorry for the confusion. I explained this to my co-worker now.
 
Derk
Posts: 71
Joined: Wed Jul 06, 2016 11:11 am
Location: DE-Göttingen / ID-Ketewel

Re: COULD NOT RUN ON ROOTED DEVICE

Thu Jun 22, 2017 5:25 pm

blackview_admin wrote:
Marco-66 wrote:
Derk wrote:
....

Thanks Derk .... I will wait the "Admin" reply about this....
This was the first time I bought a Chinese phone ... I also think the last one. :lol:


I am sorry, I really owersaw one of your posts. Believe me, the test labels issue was once solved. I hope it don't exist again in 20170523. I will test it out.


After upgrading to 20170523 I had a look into the default.prop and definitely it is labeled test-keys!
Your programmers just don't know anything about quality procedures as releasing such software for productive use shows bad quality procedures and a company which does this over and over again can't be a trusted partner...

This adds to the low quality on hardware side (BV6000 got motherboard crack from pocket use within 2 months and BV7000pro shipped from factory with not focussing camera) and tells me that the BV7000pro was my last Blackview device.

No issues with my Nomu S30, in case there are probelms with updating the software you communicate directly with the responsible developer - that's called customer focussed service!
 
Holefighter
Posts: 120
Joined: Mon May 22, 2017 2:37 pm
Location: Germany

Re: COULD NOT RUN ON ROOTED DEVICE

Mon Jun 26, 2017 10:26 am

Try the new rom, its no certified and samsung smart home runs without issues.

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