Your seller should contact us directly for spare parts.

Can I ask to you ? Blackview BV8000 Pro will have the same material processing as on BV7000 side material corners ?

Thank you

blackview_admin wrote:

Your seller should contact us directly for spare parts.

Seller supports center will give me 5$ compensation, I cant return the phone because 1 month money back guarantee expired . I am not satified with this. What can I do it with that ?

Thank you

grAwp wrote:

blackview_admin wrote:

Your seller should contact us directly for spare parts.

Seller supports center will give me 5$ compensation, I cant return the phone because 1 month money back guarantee expired . I am not satified with this. What can I do it with that ?

Thank you

I also have this problem of metal parts, all discolored.

bili wrote:

grAwp wrote:

blackview_admin wrote:

Your seller should contact us directly for spare parts.

Seller supports center will give me 5$ compensation, I cant return the phone because 1 month money back guarantee expired . I am not satified with this. What can I do it with that ?

Thank you

I also have this problem of metal parts, all discolored.

What color of device you have ? The same color ? What do you do with that ?

grAwp wrote:

Dear Blackview,
after one month regular daily usage of BV 7000 Pro in gray color, both metal parts of sides cover became shabby. Can you offer me some solution for this issue?

Thank you

My phone is the same as you, the same color as yours. Same problem of discoloration ...

blackview_admin wrote:

Your seller should contact us directly for spare parts.

My seller responded so .....

Dear friend,
Thank you so much for your kind reply!
I am so sorry, the color is normal
How about we send you a 2$ limitless coupon?
If you buy anything over 2$ in our store within half year, the coupon will be valid.
May kind people be blessed with a life-long peace!
Best regards,/:008
Sunny

bili wrote:

blackview_admin wrote:

Your seller should contact us directly for spare parts.

My seller responded so .....

Dear friend,
Thank you so much for your kind reply!
I am so sorry, the color is normal
How about we send you a 2$ limitless coupon?
If you buy anything over 2$ in our store within half year, the coupon will be valid.
May kind people be blessed with a life-long peace!
Best regards,/:008
Sunny

Dear frined,
my seller send me a 5$ as compensation in extra points. It isnt normally. The phone is in very bad condition after 1 month. Please blackview send us better side parts or what can we do with that ? More people must react on this issue with material.

Original message from my seller :
"Dear Filip,
Thank you for your inquiry. We regret that there is no replacement for the side metal parts.
We will submit to our supplier to improve it in the future.
Would you please kindly consider if we can arrange the 300 points now?
Thank you for your support.
Best Regards
Sammi"

grAwp wrote:

bili wrote:

blackview_admin wrote:

Your seller should contact us directly for spare parts.

My seller responded so .....

Dear friend,
Thank you so much for your kind reply!
I am so sorry, the color is normal
How about we send you a 2$ limitless coupon?
If you buy anything over 2$ in our store within half year, the coupon will be valid.
May kind people be blessed with a life-long peace!
Best regards,/:008
Sunny

Dear frined,
my seller send me a 5$ as compensation in extra points. It isnt normally. The phone is in very bad condition after 1 month. Please blackview send us better side parts or what can we do with that ? More people must react on this issue with material.

Original message from my seller :
"Dear Filip,
Thank you for your inquiry. We regret that there is no replacement for the side metal parts.
We will submit to our supplier to improve it in the future.
Would you please kindly consider if we can arrange the 300 points now?
Thank you for your support.
Best Regards
Sammi"

My seller responded so now meesseg

dear, Blackview manufacturer said they can send you a new side panels replacement, is that ok for you ?

Hmm, really ? You are in safe.