Hello.

For incoming and outgoing calls, the main microphone does not work. That is, I hear the interlocutor, but he does not exist. It also does not work for voice search.

The microphone works in hands-free mode and with audio or video recording.

In what there can be a reason and how to solve this problem? Thank you!

The problem is not critical. But very uncomfortable - you always need to keep a headset nearby

P2lite problemi microfono non si sente si può avere aggiornamento firmware

ipoluhin wrote:

Hello.

For incoming and outgoing calls, the main microphone does not work. That is, I hear the interlocutor, but he does not exist. It also does not work for voice search.

The microphone works in hands-free mode and with audio or video recording.

In what there can be a reason and how to solve this problem? Thank you!

What build number?
when did this occur?
Did you do anything beforehand that might have cause this issue?

I found the problem right after receiving the device - at the first call.

Build number P2_Blackview_20170307 - the last official.

Re-flashing the same assembly did not fix the problem

ipoluhin wrote:

I found the problem right after receiving the device - at the first call.

Build number P2_Blackview_20170307 - the last official.

Re-flashing the same assembly did not fix the problem

Hello, for the microphone problem, please contact the online reseller to get repaired or replacement.

Someone met with this problem. Someone did not meet. What is the reason for this? Can a replacement board with a microphone help?

ipoluhin wrote:

Someone met with this problem. Someone did not meet. What is the reason for this? Can a replacement board with a microphone help?

?

"Start the phone into recovery:
- Press Power and Volume up together for around 10 Seconds
- When the open android is shown press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select ""reboot system now"""

If still can not fix it, please let us know.

Hello.
Did everything as recommended. The microphone is not earned