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Blackview P2 Error Video

Posted: Sun Mar 19, 2017 4:43 pm
by gohtyea
Hello, I bought the cell phone just 4 days ago.

When I watch videos on youtube or in the gallery there are streaks in the video. I have the following error in my newly purchased cell phone:

https://www.youtube.com/watch?v=rc3MgEm7FY4
Please see the full video.

I have already reset my cell phone to factory status and it did not work.

Re: Blackview P2 Error Video

Posted: Tue Mar 21, 2017 2:17 am
by blackview_admin
Hi friend, can you please tell your location for reference?
Besides, we can not see any defect clearly on the video, can you send another again? Thanks.

Re: Blackview P2 Error Video

Posted: Wed Mar 22, 2017 10:34 pm
by gohtyea
Hi, thanks for replying, here is the video, in the images is going well, but when I have to play a video in the gallery, youtube or facebook, many streaks appear in the video.

https://youtu.be/u14a-sWT_eo

Re: Blackview P2 Error Video

Posted: Sat Mar 25, 2017 6:29 am
by gohtyea
blackview_admin wrote:
Hi friend, can you please tell your location for reference?
Besides, we can not see any defect clearly on the video, can you send another again? Thanks.


Im from Mexico,

https://www.youtube.com/watch?v=u14a-sWT_eo