Hi from the UK , Very happy with my BV9800PRO  but one problem has developed where the load speaker has become very distorted , Can this be fixed , phone is 5 months old approx.
Thank yu Graham  

d4c24a wrote:

Hi from the UK , Very happy with my BV9800PRO  but one problem has developed where the load speaker has become very distorted , Can this be fixed , phone is 5 months old approx.
Thank yu Graham  

Hello, Graham. About the speaker problem, you can contact our after-sale department to get a new one replaced if the guarantee is validated, or you can purchase one from our store to change it, here is the store link: https://www.aliexpress.com/store/4787016?spm=2114.12010612.pcShopHead_34798764.0
Here is the after-sale department email: support02@blackview.hk

Thank you for that , i will contact support as its in warranty , i do not mind having it fitted here by a repairer if they send me one
 

I have been in touch with support ,and done a speaker test which was a fail , they are now shipping me a new loud speaker for me to fit , great service from Blackview