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Bv 6800 pro stopped charging

Posted: Thu Feb 13, 2020 12:41 pm
by Janet
Hi, i bought the phone for less than a month and it stopped charging.
1.I have tested the adapter and cable on another phone and found nothing wrong with the adapter and cable.
2. I tried to flash the system by pressing on power and volume up button and no red triangle appears.
Please help.

Re: Bv 6800 pro stopped charging

Posted: Mon Feb 17, 2020 10:02 am
by blackview_admin
Janet wrote:
Hi, i bought the phone for less than a month and it stopped charging.
1.I have tested the adapter and cable on another phone and found nothing wrong with the adapter and cable.
2. I tried to flash the system by pressing on power and volume up button and no red triangle appears.
Please help.

I think you'd better contact your seller. Or our professional after-sales directly.
After-sales email: support02@blackview.hk