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Janet
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Posts: 1
Joined: Thu Feb 13, 2020 12:36 pm

Bv 6800 pro stopped charging

Thu Feb 13, 2020 12:41 pm

Hi, i bought the phone for less than a month and it stopped charging.
1.I have tested the adapter and cable on another phone and found nothing wrong with the adapter and cable.
2. I tried to flash the system by pressing on power and volume up button and no red triangle appears.
Please help.
 
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Re: Bv 6800 pro stopped charging

Mon Feb 17, 2020 10:02 am

Janet wrote:
Hi, i bought the phone for less than a month and it stopped charging.
1.I have tested the adapter and cable on another phone and found nothing wrong with the adapter and cable.
2. I tried to flash the system by pressing on power and volume up button and no red triangle appears.
Please help.

I think you'd better contact your seller. Or our professional after-sales directly.
After-sales email: support02@blackview.hk

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