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d4c24a
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Joined: Fri Jan 08, 2021 4:04 pm

BV9800 PRO

Fri Jan 08, 2021 4:08 pm

Hi from the UK , Very happy with my BV9800PRO  but one problem has developed where the load speaker has become very distorted , Can this be fixed , phone is 5 months old approx.
Thank yu Graham  
 
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Re: BV9800 PRO

Sat Jan 09, 2021 8:32 am

d4c24a wrote:
Hi from the UK , Very happy with my BV9800PRO  but one problem has developed where the load speaker has become very distorted , Can this be fixed , phone is 5 months old approx.
Thank yu Graham  

Hello, Graham. About the speaker problem, you can contact our after-sale department to get a new one replaced if the guarantee is validated, or you can purchase one from our store to change it, here is the store link: https://www.aliexpress.com/store/4787016?spm=2114.12010612.pcShopHead_34798764.0
Here is the after-sale department email: support02@blackview.hk
 
d4c24a
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Posts: 3
Joined: Fri Jan 08, 2021 4:04 pm

Re: BV9800 PRO

Sat Jan 09, 2021 8:29 pm

Thank you for that , i will contact support as its in warranty , i do not mind having it fitted here by a repairer if they send me one :-)
 
 
d4c24a
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Posts: 3
Joined: Fri Jan 08, 2021 4:04 pm

Re: BV9800 PRO

Mon Jan 11, 2021 6:20 pm

I have been in touch with support ,and done a speaker test which was a fail , they are now shipping me a new loud speaker for me to fit , great service from Blackview 
 
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Re: BV9800 PRO

Tue Jan 12, 2021 7:33 am

d4c24a wrote:
I have been in touch with support ,and done a speaker test which was a fail , they are now shipping me a new loud speaker for me to fit , great service from Blackview 

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