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The New BV6000S is not Charging

Posted: Mon Sep 12, 2016 6:40 am
by joky2100
Dear / Sir
After first use let it fully discharged and is off.
It is noted that for 50 hours, the battery indicator was 1%.
Once extinguished put it in the charger, but in the beginning, the temperature rose to the back side, it took off from the socket and i plugged in again, but it seems that is not charging.
Pls advise me?

Re: The New BV6000S is not Charging

Posted: Mon Sep 12, 2016 7:22 am
by blackview_admin
joky2100 wrote:
Dear / Sir
After first use let it fully discharged and is off.
It is noted that for 50 hours, the battery indicator was 1%.
Once extinguished put it in the charger, but in the beginning, the temperature rose to the back side, it took off from the socket and i plugged in again, but it seems that is not charging.
Pls advise me?



How long the 1% can last ?
and what's the firmware version in your device now ?

Re: The New BV6000S is not Charging

Posted: Mon Sep 12, 2016 2:51 pm
by nesterov32
Hey. One and a half day of work on 1%. Firmware v01_20160809.

Re: The New BV6000S is not Charging

Posted: Tue Sep 13, 2016 7:32 am
by blackview_admin
nesterov32 wrote:
Hey. One and a half day of work on 1%. Firmware v01_20160809.



Hi,

Then it should be a wrong power indicator. We have passed the problem to the software developer, now are waiting for their solution.