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Phone blocked

Posted: Thu Aug 24, 2017 12:32 pm
by fugazi13
Hi'

I've got this screen since 2 hours, impossible to turn off or reboot...:(...
Any ideas?
Thx.

screen locked.png
screen locked.png (73.58 KiB) Viewed 5855 times

Re: Phone blocked

Posted: Wed Sep 27, 2017 12:00 pm
by blackview_admin
be sure nothing is in front of the red marked area. Maybe putting the phone under a bright lamp can help. if not: press the power button for very long tome to restart. you can turn this "prevent pocket deal" setting of in the settings. Maybe calibrating proximity sensor also help for the future.