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White frame around the perimeter-bundle of the display module

https://bbs.blackview.hk/viewtopic.php?f=151&t=117496

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White frame around the perimeter-bundle of the display module

Posted: Sun Apr 16, 2017 10:47 am
by ivkovvv
:( Hello, dear smartphone manufacturers blackview bv6000s! Firstly, I want to thank you for the deported back case with the speaker, thank you very much. Installed in place, everything works well. Only here is a new trouble. On the perimeter of the screen there is a bundle of the display module, because of which there are white spots, the size of which is constantly growing. I am a user of the site 4pda. Communicating on the forum it turned out that this is not the only case. At the same time, this shortcoming manifested itself in several users. Having tested the touchscreen, found out that 1/7 of the screen does not react to pressing. Very regrettable. This defect is a production fault. Very much I ask you, as very decent and responsible manufacturers not to throw in the trouble of the clients. For this year I have already got 3 phones of your company for my family. With respect to you and the hope of helping your customers, your Fan, Vadim Ivkov.

Re: White frame around the perimeter-bundle of the display module

Posted: Mon Apr 24, 2017 8:49 am
by blackview_admin
Hello friend,
1. Please contact the online shops to get repaired, they will get our support directly.
2. If you are ignored by these shops, please send us your detailed order information and the ship link, we will contact the shop seriously.

Re: White frame around the perimeter-bundle of the display module

Posted: Fri May 26, 2017 8:37 am
by ivkovvv
Hello representatives of blackview! I was glad to receive from you a display for replacement, but the joy that he was without a border was overshadowed. The question is - is it possible to change it at home without harm to the phone, while maintaining the integrity of the device? I strongly doubt it. It would be nice to receive detailed instructions for installation. Many thanks for customer support. Your Vadim Ivkov.

Re: White frame around the perimeter-bundle of the display module

Posted: Sat May 27, 2017 9:01 am
by blackview_admin
ivkovvv wrote:
Hello representatives of blackview! I was glad to receive from you a display for replacement, but the joy that he was without a border was overshadowed. The question is - is it possible to change it at home without harm to the phone, while maintaining the integrity of the device? I strongly doubt it. It would be nice to receive detailed instructions for installation. Many thanks for customer support. Your Vadim Ivkov.


To avoid any damage on the phone, we suggest you take your phone to the mobile phone repair shop to do this.

Re: White frame around the perimeter-bundle of the display module

Posted: Sat May 27, 2017 11:28 am
by ivkovvv
Is the risk of damage present? Tell me, why were the displays with a lid sent to the model bv5000, but without 6000? They could change on their own, and we will have to go to the workshop, pay their money? it is not right!

Re: White frame around the perimeter-bundle of the display module

Posted: Sat Jun 03, 2017 7:53 am
by blackview_admin
ivkovvv wrote:
:( Hello, dear smartphone manufacturers blackview bv6000s! Firstly, I want to thank you for the deported back case with the speaker, thank you very much. Installed in place, everything works well. Only here is a new trouble. On the perimeter of the screen there is a bundle of the display module, because of which there are white spots, the size of which is constantly growing. I am a user of the site 4pda. Communicating on the forum it turned out that this is not the only case. At the same time, this shortcoming manifested itself in several users. Having tested the touchscreen, found out that 1/7 of the screen does not react to pressing. Very regrettable. This defect is a production fault. Very much I ask you, as very decent and responsible manufacturers not to throw in the trouble of the clients. For this year I have already got 3 phones of your company for my family. With respect to you and the hope of helping your customers, your Fan, Vadim Ivkov.


https://www.facebook.com/www.blackview. ... 82/?type=3
To our valuable clients,
With a right operation, if your BV6000(s) screen has the problem like glue overflowing.
Please contact us to get a free replacement of the screen.
1. It is a One-time replacement offer, only users contact via email service@blackview.hk will be supported;
2. Send us email including, the color of your device, IMEI number, purchase number, as well as your detailed address and contact number; And to avoid any confusion, please clearly list your shipping address . (Name,Country,City,Detailed address,Zip code, Contact number)
3.A free screen replacement will be delivered to you after your information is confirmed.
4. Deadline is July.31st, 2017. Any user in need please contact us as soon as possible.
Thank you for choosing Blackview products, and thanks for your trust in our services.
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