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SERVICE CONTACT - BV SUPPORT

Posted: Wed Mar 22, 2017 7:23 pm
by steric
Dear Blackview team,

would like to get a address to send my phone (BV6000s) to repair/service.

The lower half of the touch screen is not responding anymore.. This is my 5th time that I ask for support/contact.. Your contact-form at Blackview website is not working, - after writing & sending a message the notification say: " 邮件发送失败" = sending not possible.. (thanks to Goggle translate!)

All "after sale - skype supports" are not online - or not exist.. its really frustrating! :oops: Please contact me!!!
BTW: I already contact the seller - he refused to help - he answer "please contact blackview directly.."

Please contact me - with a (working) address of your service!!!

Re: SERVICE CONTACT - BV SUPPORT

Posted: Fri Apr 14, 2017 6:27 am
by blackview_admin
Hello, please send it back to the online shop and the shop will get our support directly.