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This is a shame

Posted: Fri Feb 10, 2017 3:06 pm
by canaac
Hello,

Do you have a short-term upgrade for the R7 model?

In the forum you do not give us any answer and the web contact form does not work, the truth is that as a user of this model I feel very abandoned by you.

I hope to receive some reply, either for better or for worse.

A greeting.

Re: This is a shame

Posted: Thu Feb 16, 2017 5:32 am
by paulies
I'm returning my R7 the support by blackview is terrible a simple firmware update would fix these issues, all blackview seem to do is release one phone after the another and not look after the customers that by the old.

Blackview your customer support non existent and crap.

Paul

Re: This is a shame

Posted: Thu Feb 16, 2017 3:11 pm
by canaac
I totally agree with you. I'm not going to return it, but I assure you it's the last Blackview I buy.

Obviously, it is a mobile brand that I will not recommend to anyone.

Canaac

Problems R7

Posted: Sun Mar 05, 2017 6:06 pm
by Josep
Hello,

Do you have any new updates for the R7 model?

In the forum does not give us any answer and the truth is that as a user of this model I feel very disappointed, I have problems with Wi-Fi, touch screen and fingerprint
I look forward to receiving a response as soon as possible.
Thank you.
A greeting.

Re: This is a shame

Posted: Sun Mar 05, 2017 6:09 pm
by Josep
Hello,

Do you have any new updates for the R7 model?

In the forum does not give us any answer and the truth is that as a user of this model I feel very disappointed, I have problems with Wi-Fi, touch screen and fingerprint
I look forward to receiving a response as soon as possible.
Thank you.
A greeting.

Re: This is a shame

Posted: Sun Mar 05, 2017 6:20 pm
by Josep
Hello,

Do you have any new updates for the R7 model?

I am very disappointed with this model, wifi fails, touch screen and fingerprint problem
I hope to get a response as soon as possible.
Thank you.
Greetings.
Nececisito solution if you do not have to return the smartphone

Re: This is a shame

Posted: Thu Mar 23, 2017 2:20 am
by blackview_admin
Hi friend, sorry for the late, can you please tell your location and send the video for reference?

Re: This is a shame

Posted: Thu Apr 06, 2017 3:40 pm
by SMOHKING
Do you need a video to see something happening on all the mobiles?
Sensor light, gps, wifi, screen, camera...
We need a solution / update.